Which payment methods are accepted on catya?
Paypal - Mastercard - Visa - Postepays
Is it safe to use a credit card on the website?
Yes, data is transmitted encrypted using an SSL protocol. For payment by credit or debit card it is necessary to enter the CVV code (Card Verification Value), which is the number that appears on the credit card and serves as a security measure in e-commerce transactions.
where can i receive my order?
You can receive it at the chosen address (domicile, office, etc. - never a post box)
How much does the order put us to arrive?
Our shipments are assigned to the tnt courier that will provide you to receive the goods in:
- Italy standard: in a period of 3-5 working days
- * for Sardinia, Sicily and other islands, standard delivery in 5-7 working days.
- Europe standards: 10/15 working days
We would also like to remind you that at certain times of the year (public holidays), due to force majeure, the times of evasion / expedition may be slightly longer due to reasons beyond our control.
Shiiping is free in Italy for orders over 40€.
I remind you that our Customer Service is always available to solve any problems and fulfill all your requests; in case of need you can always contact us at the email address firstname.lastname@example.org +39 051 532666 office hours